CONTACTING COMPUTERSHARE TRUST COMPANY FOR REGISTERED SHAREHOLDERS
Online Access Through Computershare’s Website
Registered shareholders can manage their account online through the Computershare Investor Centre at www.computershare.com/investor. Creating a User ID is easy and free.
Shareholders that use Investor Centre benefit from more convenient access to their account information, access to more functionality, and the ability to save time and enjoy the ease of completing transactions online. Some of the benefits of account access are:
• Changing your address
• Selling shares without a broker
• Downloading transfer forms
• Certifying your tax status
• Requesting certificates
• Viewing frequently asked questions
• Automated Voice Response System
• Signing up to receive future proxy materials online
Telephone Contacts for Computershare
Automated Voice Response. If you have a touch tone telephone, you can use the (781) 575-2725 automated voice response system to obtain information about your shareholder account. To use the automated voice response system, you will need to provide your Social Security Number or Tax Payer ID.
Computershare Customer Service Representative. Call (781) 575-2725 and press "0" and "#" to speak directly with a customer service representative. Computershare Customer Service Representatives are available weekdays from 9:00 a.m. to 5:00 p.m., Eastern Time. Computershare Representatives can provide you with information about your account. Hearing impaired shareholders may use Computershare's TDD number: (800) 952-9245.
Postal correspondence should be mailed to:
P.O. Box 505000
Louisville, KY 40233
Overnight correspondence should be sent to:
462 South 4th Street, Suite 1600
Louisville, KY 40202
Shareholder online inquiries
Mailing Stock Certificates
Whenever mailing stock certificates through the U.S. Postal Service, shareholders are advised to use REGISTERED MAIL and insure the parcel for the replacement cost of the shares being mailed (e.g., 3% of the aggregate market value at the time of mailing). If insured certificates sent by registered mail are lost during mailing, shareholders can collect the replacement cost of their shares from the Post Office.
Receive Future Proxy Materials Online
Registered shareholders wishing to receive future Proxy Materials (proxy statement, annual report and proxy card) over the Internet rather than receiving copies in the mail should complete the online consent form at http://www.computershare.com/investor. Your request for electronic transmission will remain in effect for all future proxy materials unless it is withdrawn through written notification to:
P.O. Box 43078
Providence, Rhode Island 02940-3078